ROSEVILLE FIELD HOCKEY CLUB

Refund Policy

Roseville Field Hockey Club (RFHC) is committed to providing a fair and transparent refund process. This policy applies to all programs, seasons, clinics, camps, and tournaments organized by RFHC.

Refund Eligibility

1. Full Refund (100 Percent)

Participants are eligible for a 100 percent refund if the refund request is submitted no later than two weeks before the official start date of the season or program. Requests received on or before this cutoff will be refunded in full.

2. No Refunds After the Cutoff

Refund requests received within two weeks of the start date or any time after the season begins are not eligible for a refund. This ensures RFHC can meet financial commitments for fields, equipment, staffing, and insurance.

3. Medical Exceptions

RFHC may consider partial or full refunds for documented medical injuries or conditions that prevent participation. These exceptions must be submitted in writing and include a medical note or doctor’s recommendation. Approval is at the discretion of RFHC leadership.

4. Program Cancellation

If RFHC cancels a program, season, or event, participants will receive either a full refund or a full credit toward a future RFHC program. Families may choose their preferred option.

5. How to Request a Refund

Refund requests must be emailed to:
registration@rosevillefhc.org

Include the participant name, the program or season registered for, and the reason for the request.

6. Processing Time

Approved refunds will be processed within 10 business days to the original payment method or other best option.